Moving out Quick guide
I’m moving out of my current apartment. What do I do first?
To end the tenancy contract with KUOPAS, tenants with an open-ended contract must give KUOPAS a Notice of termination at minimum one calendar month before they leave. That is called Notice of termination and can be done by sending KUOPAS the Notice of termination document. You can also terminate the contract earlier. If the contract is fixed, the tenant does not need to give a notice of termination.
If you have made the contract together with your partner or your friend, you will both need to sign the Notice of termination for it to become valid.
Most contracts are open-ended. To have a fixed term contract, we need to agree on the time period separately. In that case the ending date of your contract is stated in your offer also separately.
Please read our instructions for the Notice of termination here.
What happens after I’ve given my notice of termination of the tenancy contract?
Once you have given your notice of termination, Kuopas will offer your aparment to a new applicant.
Often the student who has been offered your residence want to see it before moving in. In the termination form we ask for your permission to give out your contact information, so that the next tenant can contact you and you can quickly show the apartment to him or her. We kindly ask that you accept this request, as it helps us and the next tenant greatly.
Remember to inform DNA (internet provider) about your leave. You are responsible for the Internet connection and it’s use if it’s in your name.
Do I have to clean up the apartment when I’m moving?
Before moving out, the residence should be cleaned so well, that the next tenant should not need to clean it at all. Remember to clean common areas as well. Extra care should be taken in the kitchen, WC and the bathroom. Also clean and empty storage areas of your belongings.
If you neglect cleaning up before moving, the housing association retains the right to have your residence cleaned at your expense 38,20€/hour. In practice, this cost is deducted from your deposit.
Cleaning the common areas of shared apartments is common responsibility. Remember to overline the reservation you made to the storage room list, if you used the storage room!
When will the maintenance check my apartment?
The maintenance man will check your apartment during the last five days of the tenancy agreement, gaining access with a master key, if you are not home. We always knock first! At the time of the inspetion the apartment should be in good condition and all the problems that you have in the apartment should have been already informed to Kuopas’ maintanance, by using the Fault report formFault report form.
If the room is not clean or something is broken, the cost will be deducted from your deposit and if it is insufficient, the remainder will be billed from you later on. Natural wear does not result in deduction of the deposit. In the inspection, the general condition, cleanliness, furniture, kitchen appliances, lighting, plug-ins, light switches etc. in the residence are checked, and they are expected to be undamaged and in place.
If you want to order an individual home inspection only at a time of day that suits you, it is possible for 70€. In this case, we will arrange a separate moving out inspection, which will be charged from the deposit payment. Inform us which is the suitable inspection time 2 weeks before the inspection date by email to firstname.lastname@example.org. After that you will receive a confirmation of the time of the inspection.
When and where should I return the keys to my apartment?
All the keys to the residence are to be returned to Kuopas’ office before your contract ends. During opening hours, you can give the key to our customer service (take a queue number) or if you don’t want to wait, you can use the Self help desk which is also located in the customer service. See instructions in the Help yourself desk.
You can also always drop the key to our mailbox in the front door. Use an envelope on which you write your name and the address of the key.
Keys are not to be left in the residence. Kuopas will charge 30 € if the keys are returned incorrectly or left in the room/apartment.
If you are changing your apartment within Kuopas, you only need to return the key of the old apartment until 12:00 of the first day of your new tenancy contract. As an example, if your tenancy agreement ends on 31.1 and the new one starts on 1.2 you have to return your old keys before 12:00 1.2. Also, if you are changing your apartment within Kuopas and the 1st day of the month happens to be at the weekend or a common holiday, you can pick up the new key from our office between 8:00-9:00 free of charge and without a need to inform us about it.
The terms of the return of the deposit are that all obligations to the KUOPAS have been met. When matters are in order, the deposit will be returned to the bank account stated in your Notice of termination one month after the tenancy contract has expired. (Example: Your tenancy contract ends on 31.12.2018, you will normally receive the deposit payment in the end of January).
If some obligations have not been met, applicable costs will be deducted from your deposit. If the deposit payment does not cover payment owed to Kuopas, the remainder will be charged by the normal collection process with interest and collection rates. The deposit cannot be used to pay the final month`s rent.