Contact us
Do you have a question? The easiest and quickest way to get an answer is to read our guides:
Applying Quick guide
Moving in Quick guide
Moving out Quick guide
Tenant’s guide
Fault reports must always be done by using the Fault report form.
Customer service contact information
Address
Kuopion Opiskelija-asunnot Oy
Torikatu 15
70110 Kuopio
Opening hours:
Mon – Fri 12–15
(1ˢᵗ working day of the month 12–15:30, phone 12–15)
On the 1ˢᵗ working day of the month we give out keys, and our office may be busy.
During the summer, we assist a large number of new tenants, so there may be delays in answering phone calls and responding to emails.
You’ll often find the answer to your question faster by using our chatbot in the bottom right corner or by checking our website!
Exceptional Opening Hours 2026
Our office is closed on the following dates.
- 3 April, Good Friday
- 6 April, Easter Monday
- 1 May, May Day
- 14 May, Ascension Day
- 19 June, Midsummer Eve
- 24–26 December, Christmas
Email:
Please, don’t send sensitive personal information or attachments through unsecured email. You can send secure encrypted emails to Kuopas here: Send an encrypted email to Kuopas
Phone:
+358 (0)20 710 9740 (pvm/mpm [local network rate or mobile charge])
The waiting time is subject to charges as well.
You can read more about picking up keys from our Moving in Quick guide.
Maintenance service contact information
Email: huolto@kuopas.fi.
➜ NOTE: No fault reports! Please use the Fault report -form.
24/7 service number: +358 (0)44 764 0760 (Door opening, emergency situations such as water leaks).
More info about key service and maintenance services here.
Management
Managing Director: Aku Taira
Administration and Development Manager, Customer Service Manager: Atte Koskela +358 (0)20 710 9749 (pvm/mpm [local network rate or mobile charge])
Property manager: Jari Peiponen, +358 (0)20 734 1597 (pvm/mpm [local network rate or mobile charge])
Constructor: Tapani Lehmusaho
E-mail addresses are of the form firstname.lastname@kuopas.fi