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Fault reports must always be done by using the Fault report form.
The waiting time is subject to charges as well.
Please, don’t send sensitive personal information or attachments through unsecured email. You can send secure encrypted emails to Kuopas here: Send an encrypted email to Kuopas
Office and phone: Mon – Fri 12-15
First working day of the month 8-15:30
Annamaija Niemelä, communications coordinator +358 20 7341577 (8,35 c/call + 16,69 c/min)
Riina Tuunainen, move-in-inspections and customer service +358 20 7109742 (8,35 c/call + 16,69 c/min)
Opening hours: Monday to Friday 8-15
First working day in every month 8-15:30
24/7 service number: +358 (0)44 764 0760 (24-hour service) Use this number if you lost your key and need your door to be opened, or you have an urgent issue concerning the apartment, like a water leakage.
More info about key service and maintenance services here.
Property manager: Jari Peiponen
Personal phone: +358 (0)20 734 1597 (8.35 c/call + 16.69 c/min)
Constructor: Tapani Lehmusaho
Administration and Development Manager: Atte Koskela +358 (0)20 710 9749 (8.35 c/call + 16.69 c/min)
Managing Director: Aku Taira
E-mail addresses are of the form email@example.com