Contact us

Do you have a question? The easiest way to get an answer is to read our guides:
Applying Quick guide
Moving in Quick guide
Moving out Quick guide
Tenant’s guide

Fault reports must always be done by using the Fault report form.

Customer service

Email: customerservice@kuopas.fi
Tel. +358 (0)20 710 9740 (8.35 c/call + 16.69 c/min)

The waiting time is subject to charges as well.

Employees:
Outi, secretary
Taru, secretary
Annamaija Niemelä, communications coordinator

Opening hours:
Office and phone: Mon – Fri 12-15
First working day of the month 8-15:30

Maintenance service

Opening hours: Monday to Friday 8-15
First working day in every month 8-15:30

Email: huolto@kuopas.fi. No Fault reports for this email, use the Fault report -form instead.

24/7 service number: +358 (0)44 764 0760 (24-hour service) Use this number if you lost your key and need your door to be opened, or you have an urgent issue concerning the apartment, like a water leakage.

More info about key service and maintenance services here.

Property manager: Jari Peiponen
Personal phone: +358 (0)20 734 1597 (8.35 c/call + 16.69 c/min)

Management

Constructor: Tapani Lehmusaho
Administration and Development Manager: Atte Koskela +358 (0)20 710 9749 (8.35 c/call + 16.69 c/min)
Managing Director: Aku Taira

E-mail addresses are of the form firstname.lastname@kuopas.fi