Contact us
Do you have a question? The easiest way to get an answer is to read our guides:
Applying Quick guide
Moving in Quick guide
Moving out Quick guide
Tenant’s guide
Fault reports must always be done by using the Fault report form.
Customer service
Email: customerservice@kuopas.fi
Tel. +358 (0)20 710 9740 (8.35 c/call + 16.69 c/min)
The waiting time is subject to charges as well.
Please, don’t send sensitive personal information or attachments through unsecured email. You can send secure encrypted emails to Kuopas here: Send an encrypted email to Kuopas
Opening hours:
Office and phone: Mon – Fri 12-15
First working day of the month 8-15:30
Employees:
Outi, secretary
Taru, secretary
Annamaija Niemelä, communications coordinator +358 20 7341577 (8,35 c/call + 16,69 c/min)
Riina Tuunainen, move-in-inspections and customer service +358 20 7109742 (8,35 c/call + 16,69 c/min)
Maintenance service
Opening hours: Monday to Friday 8-15
First working day in every month 8-15:30
Email: huolto@kuopas.fi. No Fault reports for this email, use the Fault report -form instead.
24/7 service number: +358 (0)44 764 0760 (24-hour service) Use this number if you lost your key and need your door to be opened, or you have an urgent issue concerning the apartment, like a water leakage.
More info about key service and maintenance services here.
Property manager: Jari Peiponen
Personal phone: +358 (0)20 734 1597 (8.35 c/call + 16.69 c/min)
Management
Constructor: Tapani Lehmusaho
Administration and Development Manager: Atte Koskela +358 (0)20 710 9749 (8.35 c/call + 16.69 c/min)
Managing Director: Aku Taira
E-mail addresses are of the form firstname.lastname@kuopas.fi