Contact us

Do you have a question? The easiest way to get an answer is to read our guides:

Applying Quick guide
Moving in Quick guide
Moving out Quick guide
Tenant’s guide

Fault reports must always be done by using the Fault report form.


Customer service

Tel. +358 (0)20 710 9740 (8.35 c/call + 16.69 c/min)

The waiting time is subject to charges as well.

Please, don’t send sensitive personal information or attachments through unsecured email. You can send secure encrypted emails to Kuopas here: Send an encrypted email to Kuopas

Opening hours:

Office and phone: Mon – Fri 12-15

First working day of the month 8-15:30


Outi, secretary
Taru, secretary
Annamaija Niemelä, communications coordinator +358 20 7341577 (8,35 c/call + 16,69 c/min)
Riina Tuunainen, move-in-inspections and customer service +358 20 7109742 (8,35 c/call + 16,69 c/min)


Maintenance service

Opening hours: Monday to Friday 8-15
First working day in every month 8-15:30

Email: No Fault reports for this email, use the Fault report -form instead.

24/7 service number: +358 (0)44 764 0760 (24-hour service) Use this number if you lost your key and need your door to be opened, or you have an urgent issue concerning the apartment, like a water leakage.

More info about key service and maintenance services here.

Property manager: Jari Peiponen
Personal phone: +358 (0)20 734 1597 (8.35 c/call + 16.69 c/min)



Constructor: Tapani Lehmusaho
Administration and Development Manager: Atte Koskela +358 (0)20 710 9749 (8.35 c/call + 16.69 c/min)
Managing Director: Aku Taira

E-mail addresses are of the form