Contact us
Customer service contact information
Address
Kuopion Opiskelija-asunnot Oy
Torikatu 15
70110 Kuopio
Opening hours:
Mon – Fri 12–15
(1ˢᵗ working day of the month 12–15:30, phone 12–15)
On the 1ˢᵗ working day of the month we give out keys, and our office may be busy.
☀️ Summer opening hours 1 June – 31 August
Mon–Tue — closed
Wed–Fri — open 12–15
During the summer period, we follow exceptional opening hours. We serve a large number of new tenants, so there may be delays in responding to calls and emails.
We recommend contacting us primarily via email.
💬 You can often get the fastest answer from our chatbot in the bottom right corner of our website.
Exceptional Opening Hours 2026
Our office is closed on the following dates.
- 14 May, Ascension Day
- 19 June, Midsummer Eve
- 24–26 December, Christmas
Email:
Please, don’t send sensitive personal information or attachments through unsecured email. You can send secure encrypted emails to Kuopas here: Send an encrypted email to Kuopas
Phone:
+358 (0)20 710 9740 (pvm/mpm [local network rate or mobile charge])
The waiting time is subject to charges as well.
You can read more about picking up keys from our Moving in Guide.
Maintenance service contact information
Email: huolto@kuopas.fi.
➜ NOTE: No fault reports! Please use the Fault report -form.
24/7 service number: +358 (0)44 764 0760 (Door opening, emergency situations such as water leaks).
More info about key service and maintenance services here.
Management
Managing Director: Aku Taira
Administration and Development Manager, Customer Service Manager: Atte Koskela +358 (0)20 710 9749 (pvm/mpm [local network rate or mobile charge])
Property manager: Jari Peiponen, +358 (0)20 734 1597 (pvm/mpm [local network rate or mobile charge])
Constructor: Tapani Lehmusaho
E-mail addresses are of the form firstname.lastname@kuopas.fi