Fault report

When should I send a fault report?

In urgent problems (water leaks, sewer problems, dangerous electricity problems) call 24/7 maintenance service +358 (0) 44 764 0760.

  • It’s too hot or cold
  • Doors or windows don’t open or close properly
  • Ventilation problems
  • Windows freeze or fog
  • Broken device
  • No mattress/pillow/blanket in furnished apartment
  • Apartment smells bad
  • You don’t know if something is broken or if something works properly

If you have problems with your Internet call directly to DNA’s service p. 0800 300 500 (free). The DNA store in the centre is inside shopping mall Aapeli, Kauppakatu 28.

Fault report form

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