Internet, TV and modems

How to use and activate/order Kuopas Internet?

To enable the free internet connection (10Mb) in your new apartment, you need to contact DNA. They will switch the connection on. DNA Oyj is the company that provides internet connections for Kuopas.

Not all our modems have WIFI. If your modem doesn’t have a WIFI and you want to use WIFI, you need to buy a router. They cost around 30 euros and can be bought from any IT-store.

All furnished shared apartments / rooms have a modem when you move in. If not, you can get one from our office. Family apartments, unfurnished shared apartments and studios don’t have modems. If you are an exchange student, you can loan a modem from our office for free.

You can enable the Internet connection by calling DNA or by visiting the store. You can tell them, that you are an exchange student and that you are moving to Kuopas’ student apartment. When you move out, you inform DNA that you will no longer need the connection.

Tel. 044 144 044 (from abroad Tel. +358 44 144 044)
Monday – Friday 8 – 18, Saturday 9 – 16.30

Address: Kauppakatu 28, Kuopio 70110
Monday – Friday 9-19, Saturday 10-17


Here is a list of connection types in Kuopas’ apartments (If you need to buy your own modem or a router):

VDSL2 (You need a modem)

  • Haapaniementie 11
  • Haapaniementie 24
  • Hermannin aukio 1
  • Katiskaniementie 6
  • Lehtoniemenkatu 7
  • Myllärintie 32
  • Myllärintie 57
  • Rimpitie 1
  • Särkiniementie 30
  • Torikatu 15-17
  • Satamakatu 24, F-talo
  • Metsurintie 4: A,D,E,F,H,I ja K
  • Neulamäentie 3
  • Petkelkuja 3
  • Haapaniementie 11

Ethernet (You don’t need a modem for ethernet cable connection, you will need a router if you want wifi)

  • Samoilijantie 6
  • Särkiniementie 18
  • Hauenkoukku 8
  • Niiralankatu 23
  • Pyöräkatu 11
  • Pyöräkatu 7
  • Pyöräkatu 9
  • Suokatu 14
  • Satamakatu 24
  • Satamakatu 26
  • Metsurintie 4: G ja J
  • Rosokuja 3
  • Taivaanpankontie 15
  • Ahkiotie 8

Cable (You will need a cable modem)

  • Metsurintie 4: B,C,L,M,N,O,P,Q, R ja S
  • Kuntokuja 2
  • Minna Canthinkatu 27
  • Petkelkuja 1

Problems with Internet connection or the modem?

If your wifi was working before and doesn’t work now, just power off the modem and wait for 30 seconds. If that doesn’t work, contact DNA service.

If you don’t know the name or the password of the wifi, hold down the “Reset” button for 30 seconds, and then let the modem do a reboot on its own. After that you should be able to use the Wifi settings and passwords that are written in the back of the modem. You should also check that all wires are in the right places.

If resetting the modem didn’t help, you can contact DNA’s service.

Contact DNA